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English (UK) Integrated Solutions For the Aged Care Industry
The very nature of caring for the elderly & vulnerable demands good governance, efficient incident reporting, and risk-aware culture that empowers providers & caregivers and protects those in need.
Out-of-the-Box
Our best-practice solutions can be pre-configured to meet the specific needs of aged care facilities and nursing homes.
Single Source of Truth
Our solution offers a single source of auditable truth for your risks, controls, incidents, and governance procedures.
Rapid time to Value
Out-of-the-Box
Our best-practice solutions can be pre-configured to meet the specific needs of aged care facilities and nursing homes.
Single Source of Truth
Our solution offers a single source of auditable truth for your risks, controls, incidents, and governance procedures.
Rapid time to Value
Incident Management
Improve incident reporting and link incidents back to the related risks & controls to prevent recurrence.
Cloud-based
Demonstrable proof
Provide demonstrable proof of an effective risk management & incident reporting processes to regulators and inspectors.Â
Trusted by 80,000 Users worldwide
Protect staff & patients with a comprehensive GRC platform
Operating in line with regulations & managing risk is essential for patient safety. Our integrated solutions are currently supporting aged care organisations to manage risk, remain compliant, resolve incidents, and ensure good governance across the organisation. Our agile GRC software allows care facilities to implement best-practice GRC processes to satisfy the requirements of auditors & regulators.
Software to support the aged care industry
Functionality to meet the needs of the aged care sector
Risk Management
Create a culture where everyone is responsible for risk. Identify, track, and manage risk with confidence and link risk to your strategic objectives to achieve your goals.
- Establish a digital risk register and roll out risk assessments online.
- Set up a control framework to successfully manage risk.
- Monitor risk against KRI’s, KPI’s, and risk appetite.
- Use workflows to escalate risk and implement risk treatment actions.
- Dashboards & reports highlight key actions and provide a holistic view of risk.
Incident Management
Report incidents near misses, and hazards, conduct investigations, determine impact, and monitor cases until closed. Spot trends and introduce controls to reduce reoccurrence, promote greater governance, and improve patient care.
- Use online forms to log incidents that feed into a digital incident log.
- Enable third parties to log incidents through our vendor portal.
- Link incidents back to risks, processes, and staff to understand where incidents occur.
- Conduct investigations, escalate incidents, and perform route cause analysis.
- Report incidents on the go via our mobile app.
Audits & Inspections
Schedule and prepare for all your audits & inspections using a centralised register. Use workflows & actions to effectively implement findings for the recommendations identified.
- Schedule and plan upcoming audits.
- Capture findings and follow up on recommendations.
- Link audits back to related risks or compliance obligations.
- Replicate existing audit setup details.
Feedback & Complaints
Formalise your feedback & complaints process using our online platform. Listen to concerns, investigate them, and record corrective actions in one place.
- Families can log complaints via online forms that feed directly into the tool.
- Perform investigations and capture corrective actions.
- Implement workflows for capture, triage, and escalation.
- Use dashboards to prioritise actions and identify common complaints.
Strategic Planning
Turn your strategy into reality. Align organisational plans, KPIs and scorecards with a strategy to track and monitor corporate growth. Map out your strategic plan from high level goals to smaller tasks and actions.
- Use simple tree view to visualise your plan and track progress.
- Promotes accountability of actions and tasks.
- Log spend and set KPI’s and scorecards to ensure your strategy is on track.
- Link your strategy to risk management & enterprise performance.
- Demonstrate how operational initiatives are contributing to high-level organisational objectives.
Aged Care Digitisation
Pack
Discover how Aged Care organisations are harnessing
the power of technology to increase patient safety and
quality of care.
Related Resources
Digitisation of the Aged Care Industry: From Paperwork to the Cloud
The Aged Care industry has been put under the microscope in recent years, and the findings point to the need to create robust processes to
Integrated Incident and Risk Management in the Aged Care Sector
In recent decades Aged Care in Australia has become a large and complex system, with significant challenges at every level, including delivery, management or governance.
The Future of Aged Care: Ensuring Quality Care for All
The Australian Aged Care industry has undergone a major regulatory overhaul of late – with the introduction of two key government initiatives to ensure higher…
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